A: No, there are no extra API access fees or per-transaction surcharges to integrate Double the Donation with Neon CRM, provided your organization maintains active subscriptions with both platforms.

The integration includes no additional setup cost. Once connected, onboarding support varies by plan level:

• Standard & Enterprise Plans: Work directly with a dedicated Implementation Specialist to add users, integrate multiple fundraising tools, and configure advanced settings.

• Essentials Plan: Receive guided email instructions (and a potential onboarding call) to work with a specialist on adding two users, integrating one fundraising tool, and answering configuration questions.

 To get started or upgrade your plan, fill out the form below to schedule a demo.  

A: Enabling the Double the Donation and Neon CRM integration involves connecting your accounts and adding the matching tool to your forms:

1. Connect Your Credentials: In your Double the Donation account, navigate to Integrations, select NeonCRM, and enter your Neon CRM Organization ID and API Key.
2. Configure Global Settings: In Neon CRM, go to Global Settings → Third-Party Integrations → Double the Donation, and input your Double the Donation Public and Private API Keys.
3. Add Search Tool to Forms: Open your donation forms in the Neon CRM Form Editor, drag and drop the Double the Donation Search Field onto your form, and save your changes.

For comprehensive, click-by-click instructions, please refer to our full Neon CRM Integration Guide.

To ensure a seamless deployment, your organization won't have to navigate this alone. You will be paired with a dedicated Implementation Specialist who will guide your team through the end-to-end setup, test your data flows, and verify that all connected systems are operating seamlessly.

A: Yes! Double the Donation serves as your organization's centralized workplace giving hub, allowing you to simultaneously connect multiple tools across your fundraising technology stack to a single account.

This multi-system capability captures workplace giving opportunities at every touchpoint:

• Online Donation Forms & Peer-to-Peer Platforms: Identify match-eligible donors during and/or immediately following the checkout process, then drive those matches to completion with automated, personalized outreach.
  
  
• CRM & Database Systems: Automatically sync donor employment records from your CRM to Double the Donation. This alerts donors to their matching gift opportunities through targeted, automated email sequences, ensuring no match falls through the cracks.
  
  
• Volunteer Management Systems (VMS): Enable volunteers to easily check their volunteer grant and Volunteer Time Off (VTO) eligibility during registration, empowering them with instant, employer-specific instructions on how to submit their hours or request VTO.
  
  
• Event & Auction Platforms: Capture employer data during event registration and checkout to raise awareness of attendees' workplace giving eligibility, then follow through with targeted outreach to drive submissions and maximize impact.
  
  
• Data & Wealth Screening Engines: Enhance your wealth screening results with actionable employer data to give your team a comprehensive view of a donor's workplace gift eligibility.

By funneling all workplace giving data and insights into one unified dashboard, you ensure no workplace giving revenue is left on the table.